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Refund Policy

Effective Date:  04/19/2025

At Vanguard Virtues LLC, we are committed to providing high-quality consulting and professional services that meet your expectations. We understand that, in some circumstances, a refund may be requested, and we aim to handle such matters with fairness and transparency.

Because our services involve time, expertise, and tailored consulting deliverables, all refund requests are evaluated on a case-by-case basis. Refunds are not guaranteed and will depend on the nature of the service provided, the stage of completion, and any contractual agreements in place.

To request a refund, you must submit a written request to VanguardVirtues@gmail.com within 7 calendar days of the service date or project delivery, including a clear explanation of your concern. We will review the request and notify you within 5 business days regarding the outcome.

Partial refunds may be issued if:

  • The service has not yet been rendered in full

  • There was a billing error

  • The client cancels a prepaid service with advance notice (minimum 48 hours)

No refunds will be provided for:

  • Services that have already been completed or substantially delivered

  • Missed appointments or late cancellations without prior notice

  • Client dissatisfaction not caused by a service error or contractual breach

If a refund is approved, it will be processed to the original payment method within 7–10 business days.

If you have any questions or concerns about this policy, please contact us directly at VanguardVirtues@gmail.com. Your satisfaction is important to us, and we strive to address all inquiries in a timely and professional manner.

Our Mission

To transform the utility sector by merging boots-on-the-ground experience with forward-thinking innovation—empowering organizations to lead with integrity, operate with efficiency, and deliver measurable value to the communities they serve.

Our Vision

A utility industry defined by transparency, trust, and transformative impact—where ethical leadership, data-driven decision-making, and operational excellence converge to build a smarter, more resilient grid for generations to come.

Our Core Values

🛠 Stewardship Over Shortcuts
We prioritize long-term value over temporary fixes—serving with a mindset of ownership, ethical responsibility, and unwavering commitment to the public good.

📊 Truth in Data
We believe the numbers matter. From executive dashboards to field audits, we uphold rigorous standards that ensure transparency, accuracy, and informed action.

🤝 Human-Driven Innovation
Technology should enhance people—not replace them. We create tools and systems that support smarter decisions, simplified workflows, and empowered front-line teams.

🧭 Integrity in Every Interaction
Trust is our foundation. Whether reviewing invoices, shaping capital strategy, or redesigning operations, we lead with honesty, accountability, and consistency.

🌱 Purpose with Profit
We believe that doing good and doing well are not mutually exclusive. Our consulting model is results-driven and values-aligned—ensuring ethical operations with sustainable returns.

Who We Are

Vanguard Virtues LLC is more than a consulting firm—it’s a mission-driven partner committed to operational excellence, ethical leadership, and strategic transformation. With over two decades of experience in the utility sector, we specialize in turning vision into action, legacy systems into scalable solutions, and data into lasting impact.

 

© 2025 by Vanguard Virtues LLC. 

 

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